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Google Analytics - Optimizing Customer Experiences
Tom Leung describes how to implement a variety of testing scenarios using Website Optimizer.
http://www.google.com/analytics/conversionuniversity.html
Length: 1526
Rating: 4.60 (28 ratings)
Tags: Google Analytics
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YouTube Customer Care: Ear Plugs Required!
Have you ever wondered what it was like to work in the "complaint" department for YouTube?
YouTube has finally created a customer care hotline for you to call when you have technical issues with their free service! Isn't that great? Isn't it? Well? Hello? Hello. Hello!!! Hey!!! IS ANYBODY THERE?!? HELLO?!?!!! HELLO!!!!!!
Proper phone etiquette is required. Kind of. Well. Maybe. Does anyone know what proper phone etiquette is really?
Check out my website too: http://www.adifferentview.tv
Length: 244
Rating: 4.20 (3903 ratings)
Tags: adifferentview youtube customer care hotline phone keyboard steve chen chad hurley nalts gregsolomon
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Funny Dell Customer Service Call
this is a really funny Dell customer service call...
Length: 257
Rating: 4.30 (374 ratings)
Tags: dell customer service
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Shep Hyken - Customer Service Cab Story
Shep Hyken is a professional speaker and business author. This story about a cab driver is an amazing example of great customer service. For more information about Shep Hyken, go to www.hyken.com or call (314) 692-2200.
Length: 381
Rating: 4.70 (9 ratings)
Tags: Shep Hyken Customer Service Loyalty Speaker Cab Driver
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