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Digging Beyond User Preferences
Google Tech Talks
July, 16 2008
ABSTRACT
Many of the applications you develop are applications you would use. This makes it easy to know what will work and what won't. At some point, however, you'll find yourself developing something that you would only occasionally use, and suddenly you're treading in dark places. You know user research is important, you know the experience of using the product should be positive, if not delightful. But sometimes the findings you get are pretty difficult to translate into a decision about the software.
Mental models are diagrams that represent the underlying philosophies and emotions that drive people's behavior, matched up with the ways you think you can support them with your software. Rather than knowing "I like to go to movies alone," you'll learn the myriad reasons why. (E.g. "I like to give the director the attention and respect he deserves, because when I wrote a play in college, people didn't pay attention very well, they didn't get the point, and I felt frustrated.") Knowing the motivating philosophy opens up different avenues for supporting the behavior. You could, for example, offer additional means for this type of moviegoer to "get the point" of the movie. Mental models are useful as structures for attaching these ideas to sets of philosophies and for generating new ideas in places where there are gaps.
In this presentation, author Indi Young will introduce you to mental models and show you one that was developed at Google for the Analytics product. Indi will show you how to use the mental model to expand your perspective and create applications that reach beyond the basic requirements.
Speaker: Indi Young
Indi's work spans a number of decades, from the mid-80's when the desktop metaphor was replacing command line and menu-based systems, to the mid-90's when the Web first toddled onto the scene, to now, when designers are intent on crafting good experiences. After 10 years of consulting, Indi helped found Adaptive Path with six other partners, all hoping to spread good design around the world, making things easier for people everywhere. Indi's mental models have helped both start-ups and large corporations discover and support customer behaviors they didn't think to explore at first. She has written a book about the mental model method, Mental Models - Aligning design strategy with human behavior, published by Rosenfeld Media.
Length: 3837
Rating: 4.70 (15 ratings)
Tags: google techtalks techtalk engedu talk talks googletechtalks education
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GIMP 2.3 Tutorial - The User Interface
This video explains the user interface of the GIMP. The goal of the tutorial is to make you understand how the user interface works, so that you can explore GIMP without being hindered by the user interface. Excuse my abuse of the word 'and'. At 2:48 when I say 'layers', I mean 'dialogs'. The sentence should read:
"This is where I usually grab my dialogs."
== Tutorial FAQ ==
Q: I only have one window :( What's wrong?
A: By default GIMP is configured to save window positions on exit. If you only get one window when you start GIMP, that's what the saved window configuration is. You can reset this to default by going to 'File / Preferences / Window Management' and clicking the 'Reset Saved Window Positions to Default Values' button. Here you can also disable that GIMP should save window configuration on exit, as well as save current window configuration. This way you can make sure that GIMP will always start with a specific window configuration independant of the window configuration you had when you closed GIMP.
== Technical/Misc information ==
The video was created with recordMyDesktop and MEncoder, recorded on the Ubuntu linux distribution (version 6.10)
And yeah, unfortunately the sound quality sucks, but I don't feel like a re-recording.
Feel free to spread the video in YouTube-embedded format as much as you like.
Length: 421
Rating: 4.60 (379 ratings)
Tags: gimp tutorial user interface ubuntu
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Slightly better demo of the OLPC User Interface
Made by www.90percentofeverything.com, this video demos the OLPC (One Laptop Per Child, aka "Hundred Dollar Laptop") User Interface (using an emulator). It's pretty unconventional and worth having a look. Check out 90percentofeverything.com for a clearer version of this video.
Length: 353
Rating: 4.30 (163 ratings)
Tags: OLPC One Laptop Per Child User Interface Usability Experience Hundred Dollar Linux Sugar
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